When you click Device Security in Windows Security, you may only receive an error message saying Page not available. Why does this issue happen? How to remove the Page not available error from Device Security. In this blog, MiniTool Software will show the information you want to know.
Device Security: Page Not Available
About Windows Security
Windows Security is a Windows built-in antivirus software. It is designed to protect against various security threats. These threats can come in the form of malware, viruses, phishing attacks, and other types of cyber attacks.
In Windows Security, you can find the following features:
- Virus & threat protection
- Account protection
- Firewall & network protection
- App & browser control
- Device Security
- Device performance & health
- Family options
You can see Windows Security provides a multi-layered defense against various types of security threats, helping to keep your computer and personal information safe and secure.
About Device Security
The Device Security page is a feature in Windows Security that provides an overview of the security status of your device. It displays information about the antivirus software you are using, the status of your device's firewall, and any other security features that are enabled on your device. This page is a valuable resource for anyone who wants to ensure that their computer is secure and protected from cyber threats.
Cannot Open Device Security in Windows Security Due to Page Not Available
To open Device Security, you need to click the Windows Security icon from the taskbar, then click Device Security from the Windows Security interface. If everything is normal, you will successfully see the Device Security interface. If Device Security is not available, an interface will pop up with an error message saying Page not available.
There is also a sentence to explain what happens.
You may see this error:
Page not available
The page you are trying to access has no supported features and is not available.
The following error is another case:
Page not available
Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk for more information.
Why does this issue happen? Here are some possible reasons:
Some areas in this feature have been blocked by your IT administrator
If you are using a computer in a school or an organization, some areas in Device Security may have been blocked by the IT administrator for some reason. In a situation like this, it is normal to see the Device Security Page not available error. If you want to remove the error, you need to contact your IT administrator.
Device Security is disabled by Group Policy settings
Windows features can also be disabled by using the Local Group Policy Editor. Device Security may be blocked by the Local Group Policy Editor unexpectedly but you don’t know it.
Third-party antivirus software is not compatible with Windows Security
Some third-party antivirus tools may be incompatible with Windows Security, causing the Device Security page not available error. If you receive this error message just after you install new antivirus software, this could be the cause. You can quit or uninstall the software to have a try.
Firmware or software is outdated
If firmware or software on your computer is not up-to-date, Windows Security will not communicate with the operating system and other hardware. Hence, the status of firmware or software affects the performance of Windows Security because it can cause compatibility issues and security vulnerabilities.
The device Security page is not available is an issue that can happen on both Windows 10 and Windows 11. To help you remove the error, we collect some useful methods and introduce them in the next part.
How to Remove the Page Not Available Error from Device Security?
Way 1: Repair and Restart Windows Security
On Windows 10:
Step 1: Click the search icon or box from the taskbar, then search for Windows Security .
Step 2: Select Windows Security App and click the App settings option from the right panel.
If you see two Windows Security results, you need to click the arrow next to the Windows Security App option, then click App settings .
Step 3: The Windows Security settings page will appear. Click the Terminate button. Then, restart your computer to check if the error message goes away.
Step 4: If the issue persists, you need to use the same steps to go to the Windows Security settings interface and click the Reset button to reset Windows Security.
Step 5: Restart your computer.
On Windows 11:
Step 1: Press Windows + I to open the Settings app.
Step 2: Go to Apps > Installed apps .
Step 3: Scroll down to find Windows Security, then click the 3-dot menu next to it and select Advanced options .
Step 4: On the next page, click the Repair button to repair Windows Security.
Step 5: Restart your computer and see if the issue is solved. If the error still appears, you need to go to Advanced options for Windows Security again and click the Reset button to reset Windows Security.
Step 6: Restart your computer.
If this method doesn’t work for you, you can try the next one.
Way 2: Remove the Page Not Available Error from Device Security Using the Local Group Policy Editor
If you are running Windows 10 or Windows 11 Pro or more advanced edition, you can use the Local Group Policy Editor to remove the Device Security page not available error.
Step 1: Press Windows + R to open the Run dialog.
Step 2: Type gpedit.msc into the Run box and press Enter to open the Local Group Policy Editor.
Step 3: Go to Administrative Templates > Windows Components > Microsoft Defender Antivirus .
Step 4: Find Turn off Microsoft Defender Antivirus from the right panel. Double-click it to open it.
Step 5: On the pop-up interface, select Disable .
Step 6: Click OK to save the change. This can also make you go back to the Local Group Policy Editor.
Step 7: Double-click the Client Interface folder in the Local Group Policy Editor.
Step 8: Double-click Enable headless UI mode from the right panel.
Step 9: Select Disable on the pop-up interface.
Step 10: Click OK to save the change.
Step 11: Close the Local Group Policy Editor.
Step 12: Restart your computer.
If this is not the method you are looking for, you can use the next solution to have a try.
Way 3: Quit or Disable Third-Party Antivirus Software
Incompatibility between software is a common problem. If the Page not available error occurs after you install a new antivirus tool, you can consider closing or uninstalling that software .
Way 4: Run DISM and SFC to Repair Corrupt System Files
Corrupt or missing system files can also be the cause of the Page not available error in Device Security. To repair the corrupt system files or restore the missing system files, you can perform a SFC scan on your computer.
Here is how to do this job.
Step 1: Click the search icon in the taskbar and search for cmd or Command Prompt .
Step 2: Right-click Command Prompt from the search result and select Run as administrator . You can also click Run as administrator from the right panel of the search result interface to run Command Prompt as administrator .
Step 3: Run the following command in Command Prompt. You can directly copy and paste this command to Command Prompt and press Enter to run it.
DISM.exe /Online /Cleanup-image /Restorehealth
Step 4: When the command runs completely, you need to run sfc /scannow in Command Prompt. This will repair the missing and corrupted system files on your Windows 10/11 computer.
If SFC runs into errors without fixing issues, you can refer to this post to find what you can do to continue: Use the System File Checker tool to repair missing or corrupted system files .
These are the methods to remove the Page not available error from Device Security in Windows Security. You can select one method as per your situation.
How to Recover Data Lost Due to Virus Attack?
As an antivirus software, Windows Security is enough to protect your computer from different kinds of threats from the internet. However, in some serious cases, your computer can be attacked by viruses and cause data loss. Is it possible to get the lost data back in this situation? Of course, yes, you can use professional data recovery software to rescue your files.
MiniTool Power Data Recovery is a free file recovery tool , which is specially designed to recover all kinds of files like images, videos, Office documents, ISO files, and more from internal hard drives, external hard drives, memory cards, USB flash drives, SD cards, and some other types of data storage devices. This MiniTool data recovery software can work on Windows 11, Windows 10, Windows 8.1, and Windows 7.
If you are not sure if this software can find and recover your files, you can first try the free edition. MiniTool Power Data Recovery Free Edition allows you to scan the drive you want to rescue data from and check the scan results without limits. You can also use this freeware to recover up to 1 GB of files.
This is a guide on how to use this data recovery software to get your lost data back:
Step 1: Download and install this software on your device.
Step 2: Open the software to enter its main interface. Then, you can see all the drives this software can detect under Logical Drives . Hover over the drive you want to recover data from and click the Scan button to start scanning. You can also switch to the Devices tab, then select the whole disk to scan.
Step 3: The whole scanning process will last for some minutes. Although it is possible to view and recover files while scanning, you’d better wait patiently until the whole process ends to guarantee the best data recovery effect.
When the scanning ends, you can see three paths:
- Deleted Files
- Lost Files
- Existing Files
You can open these paths to find the files you want to recover.
If you want to recover certain types of files, you can switch to the Type tab to make this software show scan results by type. Then, you can expand your specified type(s) to find your needed files.
Step 4: You are allowed to preview up to 70 types of files using this software. If you are not sure if the file you select is the file you want to recover, you can click the Preview button to preview it.
If you click the Preview button for the first time in the free edition, you will be required to first download the previewer package.
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