Have you ever encountered the “process system isn't responding” error? Do you know how to deal with it and how to recover lost data from an Android device in this situation? Now, please read this post on MiniTool to obtain some useful solutions.

Error Message - Process System Isn't Responding

Today, a lot of Android users, especially Samsung users, have reported that they encountered an error message reading Process system isn't responding. Do you want to close it?

process system isn't responding

Here, let’s see a real-life example:

I got the s7 edge for 4 days now. But every time I tried to turn my phone off, I always get this message process system isn't responding and then it will turn off. By that time, the screen keeps on flashing with nothing on it. Please help. Thanks.


Generally, this is a common error that can be found on virtually any kind of Android device including Samsung, Alcatel, Sony, Lenovo, LG, Xiaomi, Nexus, etc. If you are suddenly experiencing the "process system isn't responding" message on your Android device, don't worry. Because you can check out this post to find useful methods to fix this issue effectively. It is recommended to check the common reasons for this error before trying the solutions.

Fixed - The Process com.android.phone Has Stopped
Fixed - The Process com.android.phone Has Stopped

Here, we show 8 unique solutions to effectively fix the “Unfortunately, the process com.android.phone has stopped” problem.

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Why Does the Process System Isn't Responding Error Occur?

Most users have reported they encounter this error after getting a new Android OS update or installing apps from outside Google Play Store. Of course, other reasons are also responsible for this error, and they are:

  • Software conflicts.
  • Insufficient storage space.
  • Corrupted SD cards.
  • Malicious apps installed from unknown sources.
  • Unreliable custom ROM (rooted devices only).
  • Missing system files.

In a word, there are many reasons why the error may appear. If your Android phone contains some important data, you had better recover them before fixing the phone in case of any accidents.

Now, you might be wondering:

How do I recover data from my Android ?

Part 1. Recover Data From Android

Fortunately, MiniTool Mobile Recovery for Android, professional Android data recovery software, can help you effectively recover lost data from Android with the “process system isn't responding” error.

Step-by-Step Guide to Recovering Lost Data From an Unresponsive Android


  • When you are using MiniTool software to recover files, you have to close any other Android management software to make this software work normally.
  • You should root your Android device. Here, you might be interested in this post: How to Root Your Android Device .

First of all, you need to download MiniTool Mobile Recovery for Android and then install it on your computer.

Free Download

Now, try the following steps to recover lost data from an unresponsive Android.

Step 1. Choose a recovery mode

Launch MiniTool Mobile Recovery for Android and then click the Recover from Phone module.

Note: if you want to recover data from an SD card, you can click the Recover from SD-Card button. Our previous post: SD Card Recovery - Recover Files from SD Card in Multiple Cases is recommended here.